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firefox prints blank pages

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by philipp

ceeleone
ceeleone
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I got the new update to 29 a few days ago, and since then I cannot print from Firefox. It is my main use browser for Ebay, Amazon, and Etsy, and I have had to use IE since the update, as the labels I print appear fine in the preview, but print blanks. I have tried resetting Firefox, I have gone into about:config and reset the print_printer files, and I have tried in safe mode. Nothing works. I have rebooted after trying each step, and still nothing. I hate to have to go to chrome or IE, Firefox suited my needs the best, but Im lost for now...

I got the new update to 29 a few days ago, and since then I cannot print from Firefox. It is my main use browser for Ebay, Amazon, and Etsy, and I have had to use IE since the update, as the labels I print appear fine in the preview, but print blanks. I have tried resetting Firefox, I have gone into about:config and reset the print_printer files, and I have tried in safe mode. Nothing works. I have rebooted after trying each step, and still nothing. I hate to have to go to chrome or IE, Firefox suited my needs the best, but Im lost for now...

All Replies (1)

philipp
philipp
  • Moderator
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hello ceeleone, unfortunately this is currently a bug in the integrated firefox pdf viewer that is getting addressed by our developers. a firefox 29.0.1 release without this issue should be available within a matter of days.
in the meantime you could use a third-party pdf plugin like from adobe that you can enable in the firefox options > applications - scroll down and define the default action for the portable document format (pdf).

View PDF files using Firefox’s built-in viewer