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Adobe Acrobat Plugin in Firefox 29.0 for Windows 8.0 does not print documents. Why?

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  • 16 views
  • Last reply by philipp

cstoehr
cstoehr
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I opened a document in Adobe Acrobat plugin version 11.0.6.70 in Firefox 29.0 for Windows 8.0 and attempted to print the document, but all I got was a blank sheet of paper. So I saved the Adobe document to my hard drive. I then opened that Adobe document in Adobe outside of Firefox. Adobe printed that document just fine. Firefox was just updated to version 29.0 a day or two ago. Prior to that I did not have any problems printing Adobe documents from within Firefox. Why did the Adobe 11.0.6.70 plugin not print the document from within Firefox 29.0?

I opened a document in Adobe Acrobat plugin version 11.0.6.70 in Firefox 29.0 for Windows 8.0 and attempted to print the document, but all I got was a blank sheet of paper. So I saved the Adobe document to my hard drive. I then opened that Adobe document in Adobe outside of Firefox. Adobe printed that document just fine. Firefox was just updated to version 29.0 a day or two ago. Prior to that I did not have any problems printing Adobe documents from within Firefox. Why did the Adobe 11.0.6.70 plugin not print the document from within Firefox 29.0?

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philipp
philipp
  • Moderator
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hello, you might not actoally print with the acrobat plugin but with the built-in firefox pdf viewer which unfortunately currently has this blank page printing bug - this is investigated by our developers. in the meantime you could use a third-party pdf plugin that you can enable in the firefox options > applications - scroll down and define the default action for the portable document format (pdf).

View PDF files using Firefox’s built-in viewer