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Firefox crashes!

  • 8 replies
  • 4 have this problem
  • 1 view
  • Last reply by 3-man

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Crash when opening new tabs or downloading items in tab, for all versions of Firefox starting with 14. In Safe Mode, too, have a crashes. Drivers and system has updates, the registry has been cleaned. Crashes occur unpredictably. Crash ID: bp-9d1edb44-9094-4189-8554-3eb242131210

Crash when opening new tabs or downloading items in tab, for all versions of Firefox starting with 14. In Safe Mode, too, have a crashes. Drivers and system has updates, the registry has been cleaned. Crashes occur unpredictably. Crash ID: bp-9d1edb44-9094-4189-8554-3eb242131210

All Replies (8)

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Doesn't look like Hardware acceleration is disabled, could you try that?

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

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Отключение дополнений, аппаратного ускорения и webgl, а также запуск в защищенном режиме (и все одновременно) не избавляют от падений Firefox. Попробую обновить драйвер nvidia 331.82 (последнее обновление было сделано 17.11.13 с помощью 331.65-nvidia-win8-win7-64bit-whql.exe). О результатах напишу здесь.


Disable add-ons, hardware acceleration and webgl, as well as starting in safe mode (and all at the same time) does not eliminate the crashes Firefox. I'll try to update the driver for nvidia 331.82 (last update was 11/17/13 via 331.65-nvidia-win8-win7-64bit-whql.exe). On the results i'll write here.

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ничего не помогло, возможно, это проблема в самом браузере

nothing helped, perhaps this is a problem in the browser

Modified by 3-man

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Try to uninstall or disable the Default Tab extension as it is considered malware.

[https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi...]

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did not help

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You can try to increase the size of the Windows page file(s).

Do you have submitted more crash reports?

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я включил файл подкачки, но после второй перезагрузки windows опять наблюдал падение во время запуска Firefox всего с двумя (!)вкладками

i did enable a swap file, but, after second reboot windows, again watched crash during start Firefox with only two(!) tabs

однако, падений теперь стало заметно меньше, я буду наблюдать за этим несколько дней, потом отпишусь здесь

However, number of the crashes now much less, I'll overwatch for this a few days, and then leave comment here

Modified by 3-man

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crash, crash and crash again!

may be the reason flash graphic

Modified by 3-man