News and other story videos will not play in Firefox for Yahoo v20.0.1,adobe and java are current. All I get is a circle going around, videoes work fine in IE9.
All plug-ins are up to date and current, have disabled and checked for problem plug-ins with no results. I have uninstalled and reinstalled Firefox, Adobe Flash Player, Java, Real Player multiple times with no results. Have also uninstalled my antivirus program temporarily with no results.
Chosen solution
Problem solved! I downloaded and installed Firefox 24.0 Beta. Apparently Mozilla programming team made all the right changes in the new release. Now all videos starting working on Yahoo and BBC.
Link: http://www.mozilla.org/en-US/firefox/channel/#beta
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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."
When in Safe Mode...
- The status of plug-ins is not affected.
- Custom preferences are not affected.
- All extensions are disabled.
- The default theme is used, without a persona.
- userChrome.css and userContent.css are ignored.
- The default toolbar layout is used.
- The JIT Javascript compiler is disabled.
- Hardware acceleration is disabled.
If not, see this:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi...
Have tried all the things you listed plus everything under Firefox help guide to no avail so far. The problem persists in safe mode and I have reset Firefox multiple times with no results.
Do you have a content filter or Firewall perhaps blocking assets from yahoo?
No have not changed any settings in browser and have tried with firewall disabled with no success either.
I have the same problem, and I have tried all the troubleshooting and checked other support articles and users with similar problems, but still no luck. (Firefox 23.0.1, Windows 8, on a new sony i7 laptop)
All plugins are up to date. Internet Explorer plays all these files without any problem, so I know it has to be Firefox issue or bug.
For example, I cannot play this video on Firefox, but it plays on IE:
http://autos.yahoo.com/blogs/open-road/top-five-sleeper-cars-video-205832307.html?vp=1
Chosen Solution
Problem solved! I downloaded and installed Firefox 24.0 Beta. Apparently Mozilla programming team made all the right changes in the new release. Now all videos starting working on Yahoo and BBC.