Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever firefox opens a new window a bar comes across the screen at the top with the word "allow" or an "X" on the right side. When I use allow, it closes.

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by jcrook

more options

This happens when I have only one tab, or window, open. Example, I am on a site like my banking site, and each time I click for a new operation, the black bar comes on just under my tool bar and asks if I want to allow the move to a new page, but it does not open a new window. If I hit allow, it usually closes my site and I have to log on again. If I hit the x, it also closes the window and I have to log on again. This has happened on a pc and at home on my mac.

This happens when I have only one tab, or window, open. Example, I am on a site like my banking site, and each time I click for a new operation, the black bar comes on just under my tool bar and asks if I want to allow the move to a new page, but it does not open a new window. If I hit allow, it usually closes my site and I have to log on again. If I hit the x, it also closes the window and I have to log on again. This has happened on a pc and at home on my mac.

Chosen solution

This?

  • Firefox > Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

The setting in "Firefox > Preferences > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also:

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

This?

  • Firefox > Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"

The setting in "Firefox > Preferences > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.

See also:

more options

Well, that sounds simple enough - guess I am, too! Only other confusing aspect of this is it doesn't always come up, and it doesn't always make the page close out my log in. I changed it in the preferences already, so your answer already helped, but if you know why it sometimes did not do this, I would love to know. After that I will mark the question as answered. Thanks again.