Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am not able to copy and past page links into emails. how can I rectify this problem?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Matt_G

David.J.K.
David.J.K.
more options

I have version 11.0. I have tried to send page links via email groups that I belong to. It is now very difficult to get that link copied or pasted into a new document. This also includes plain text etc.

I have version 11.0. I have tried to send page links via email groups that I belong to. It is now very difficult to get that link copied or pasted into a new document. This also includes plain text etc.

All Replies (1)

Matt_G
Matt_G
more options

Hi David.J.K.,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You should also read through Clipboard not working and http://kb.mozillazine.org/Clipboard_not_working article.

Finally, your issue may be because you've been hit with some Malware.

Hopefully this helps!