Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezes when I attempt to enter data in the URL textbox.

  • 4 replies
  • 4 have this problem
  • 10 views
  • Last reply by APAlexander

more options

Firefox freezes every time I attempt to add data in either the URL textbox or the search textbox in the toolbar. When it freezes it also locks out the Task Manager. However, other running routines continue to run. I've disabled all my antivirus; still freezes. I've exited the Task Manager; still freezes and can't bring Task Manager up. While it freezes it's still possible to minimize the Firefox window or resize it. If I try to kill it I get a "Not Responding" message.

Firefox freezes every time I attempt to add data in either the URL textbox or the search textbox in the toolbar. When it freezes it also locks out the Task Manager. However, other running routines continue to run. I've disabled all my antivirus; still freezes. I've exited the Task Manager; still freezes and can't bring Task Manager up. While it freezes it's still possible to minimize the Firefox window or resize it. If I try to kill it I get a "Not Responding" message.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Read this answer in context 👍 1

All Replies (4)

more options

Chosen Solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

The suggestion solved my original problem. However, it surfaced another problem. The second problem: the Adobe flash plug-in crashes whenever I attempt to go to a full screen video. It plays fine in the small box; but crashes upon entry or shortly thereafter. I used the Firefox plug-in analyzer and it told me to get an upgrade of the plug-in. I did and it has the same problem. So for now I'm having to use IE for my default browser... bummer.

more options

Try to disable the hardware acceleration in the Flash Player.

See:

Flash "Display settings" window:

more options

I attempted to follow directions in the URL's referenced. First, I hit the cntrl "0". It did not solve the problem. Then I went to a page that froze Firefox whenever I attempted to go to full screen. Whenever I did a right-click on the mouse the screen froze... so could never get to the "settings" in the context menu... So, still broke.