We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Constantly 'not responding'. Why? Cache cleared, history cleared, this happens all the time!

  • 6 replies
  • 5 have this problem
  • 1 view
  • Last reply by chughes

more options

My Mozilla Firefox is constantly 'not responding'. I have cleared the cache, cleared all history, run disk cleaner, run defrag, yet it continues to be a problem. It also 'can't find' many common sites like yahoomail. What is wrong? It shows as being completely updated.

My Mozilla Firefox is constantly 'not responding'. I have cleared the cache, cleared all history, run disk cleaner, run defrag, yet it continues to be a problem. It also 'can't find' many common sites like yahoomail. What is wrong? It shows as being completely updated.

All Replies (6)

more options

Hi,

Is the circle on the tab green and rotating clockwise or grey and anti clockwise when 'not responding'?

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

What's That Preference? add-on - Quickly decode about:config entries - After installation, go inside about:config, right-click any preference, enable (tick) MozillaZine Results to Panel and again right-click a pref and choose MozillaZine Reference to begin with.

Keyboard Shortcuts

Viewing video in Firefox without a plugin

Firefox Profile Folder & Files

Safe Mode

Basic Troubleshooting

Problematic Extensions

Troubleshooting Extensions and Themes

Testing Plugins

Troubleshooting Plugins

Modified by Vivek

more options

sometimes it's blue. I don't know which way it turns, I never paid any attention. THe same way it always does. I updated the Adobe and flash.

more options

Please try browsing in Safe Mode. Additionally while in Safe Mode also try disabling the plugins via Tools (Alt + T) > Add-ons, click Plugins on the left. And ideally it should be No Proxy in Tools (Alt + T) > Options > Advanced > Network > Settings.

more options

Why? I use it to game a lot. Think maybe I"ll just switch to Chrome. It doesn't do this.

more options

Is it the proxy? If Chrome is working for the games' sites minus the proxy then Firefox may also have no need for a proxy.

more options

Don't know what you're talking about. Just that it USED to be fine and now it is 'not responding' all the time. Maybe I need to uninstall and reinstall? I have some add-on's on there too, but really don't want to start over with all this mess. From what I can tell, lots of people on FB and Mafia Wars have trouble with Firefox, hence the use of Chrome which seems to not do this. Thanks for your input, but this is way too complicated for me to deal with. I will have my friend look into it soon.