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I can't get Firefox 6 on my desktop to sync with Firefox 6 on my Android.

  • 4 replies
  • 5 have this problem
  • 11 views
  • Last reply by gwolin

gwolin
gwolin
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When I go to sync on my desktop, it says I already have an account, and it gives me three sets of letters and tells me to go to my other device and hit "add device." When I click on Connect under sync, and it gives me another three sets of letters and says go to the other device and hit "add device." I'm just going around in circles. I tried deleting my sync account, which gives me that strange message about a dinosur escaping. I tried deleting the data, which it says it did, but the same thing keeps happening. Help!

When I go to sync on my desktop, it says I already have an account, and it gives me three sets of letters and tells me to go to my other device and hit "add device." When I click on Connect under sync, and it gives me another three sets of letters and says go to the other device and hit "add device." I'm just going around in circles. I tried deleting my sync account, which gives me that strange message about a dinosur escaping. I tried deleting the data, which it says it did, but the same thing keeps happening. Help!

All Replies (4)

Kevin
Kevin
  • Moderator
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Would you provide a sync log from your desktop computer? Details on the steps at https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/

gwolin
gwolin Question owner
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I'm sorry to be a troublemaker, but it occurred to me that I hadn't saved the page to a file. But I don't see a way to attach it -- the "add images" place below won't accept it, and the link icon above is just for urls. Help!

Matt Brubeck
Matt Brubeck
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It sounds like neither of your devices is currently logged into a Firefox sync account. If you have never set up Firefox Sync before, then on your desktop you should do this:

  • Open the Firefox Firefox options, preferences and settings and go to the "Sync" section
  • Press the "Set up Firefox Sync" button.
  • Press the "Create new account" button (not the "Connect" button)
  • Follow the instructions to create an account.

After that is finished, you can press the "connect" button on your Android device and the "add a device" button on your desktop, and type the 12-letter code from your Android device into the "Add a device" window on your desktop.

For more detailed instructions, including a video, see Use Sync to share your Firefox bookmarks, passwords and more with Firefox for mobile

gwolin
gwolin Question owner
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Thank you! It would just say "invalid email" when I put my usual email in, but when I put another one in and followed your instructions, it worked.