We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cant hear sound on the laptop speakers when playing music, the windows sounds I can hear.

  • 2 replies
  • 75 have this problem
  • 1 view
  • Last reply by nopepsi

nopepsi
nopepsi
more options

Yes I had mozilla installed yesterday on my windows 7 toshiba computer. Ever since I got home and started it up I can't play music and hear anything. Went in to control panel and when I do a test I hear the windows tones but doesn't play music. I put a bluetooth dongle in and went to bluetooth and it plays through my s9 bluetooth headset but sounds horrible very garbled.

Yes I had mozilla installed yesterday on my windows 7 toshiba computer. Ever since I got home and started it up I can't play music and hear anything. Went in to control panel and when I do a test I hear the windows tones but doesn't play music. I put a bluetooth dongle in and went to bluetooth and it plays through my s9 bluetooth headset but sounds horrible very garbled.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

nopepsi
nopepsi Question owner
more options

I fixed the outer sound from the computer but I have tried the bluetooth connection and it rings to the s9 headset and I can pair it but never plays through the headphones. The program for the dongle is BlueSoleil