Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to clear "Form & Search History" because that option is not available. How do I unclick it?

  • 1 reply
  • 82 have this problem
  • 5 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

When I close Firefox, I clear everything except the "Form & Search History" which is greyed-out so I can't access it. Also, the options I can choose are not saved by Firefox.

When I close Firefox, I clear everything except the "Form & Search History" which is greyed-out so I can't access it. Also, the options I can choose are not saved by Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems --- See also http://kb.mozillazine.org/Preferences_not_saved and How to fix preferences that won't save