We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant import vcards

  • 6 replies
  • 0 have this problem
  • Last reply by david

more options

i cannot import vcards created in outlook 10 into tb address book. cant import single, group or all in single file. cant import windows or outlook contacts file either. using tb 115.15.

help please.
i cannot import vcards created in outlook 10 into tb address book. cant import single, group or all in single file. cant import windows or outlook contacts file either. using tb 115.15. help please.

All Replies (6)

more options

What errors are you getting? That may prove helpful.

Helpful?

more options

not really getting an error message or code. just says "import failed unexpectedly. more info may be in error console. i cant find any error console. i should mention too, running win7 sp1.

Modified by waitstate

Helpful?

more options

can no one help me with this??

Helpful?

more options

I would help if I were more famiiar with vcard. Have you tried csv? If it must be vcard, my strategy would be to extract a vcard from Thunderbird and then see if it will import. If it does, then there may be some difference in the format to evaluate.

Helpful?

more options

thank you. but i cant see a difference. i did try converting one vcard to a csv, but that didn't work either.

Helpful?

more options

If you still have access to the Outlook account, I suggest exporting csv, as others have had success in importing csv. There also, I suggest first creating an export from thunderbird in csv so you can compare and adjust. CSV files are easily adjusted in a spreadsheet.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.