Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not delete emails

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Michael

Michael
Michael
more options

10/14/2020. I can not delete emails. When I try I get the message 'The current operation on 'Inbox' did not succeed. The current mail server for account mhart@jetbroadband.com responded: UID COPY Destination folder does not exist.' I tried the suggestion of deleting the trash and trash.msf folders and restarting Thunderbird; the new Trash folders were automatically generated but the problem continues.

10/14/2020. I can not delete emails. When I try I get the message 'The current operation on 'Inbox' did not succeed. The current mail server for account mhart@jetbroadband.com responded: UID COPY Destination folder does not exist.' I tried the suggestion of deleting the trash and trash.msf folders and restarting Thunderbird; the new Trash folders were automatically generated but the problem continues.

Chosen solution

Update: I attempted the suggested correction of deleting trash and trash.msf files again - this time it worked. Problem is now resolved.

Read this answer in context 👍 0

All Replies (1)

Michael
Michael Question owner
more options

Chosen Solution

Update: I attempted the suggested correction of deleting trash and trash.msf files again - this time it worked. Problem is now resolved.