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Metamask addon shows blank window

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

kur4m4
kur4m4
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When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here.

Firefox version: 79.0

Metamask version: 8.0.6

When trying to open the Metamask addon it only shows the pop-up window blank. I've been in contact with Metamask support, showed them the background logs and they say the problem seems to be local. Hoping to find help here. Firefox version: 79.0 Metamask version: 8.0.6
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It looks that this extension needs to download some files from internet and fails to achieve this.

I see these permissions listed on the Add-ons webstite. 

permissions: [storage, unlimitedStorage, clipboardWrite, http://localhost:8545/, https://*.infura.io/, activeTab, webRequest, *://*.eth/, notifications, file://*/*, http://*/*, https://*/*, *://connect.trezor.io/*/popup.html]

Did you check the Network Monitor as well, possibly in the Browser Console (XHR) ?