Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Icon disappeared - possibly after upgrade

  • 4 replies
  • 2 have this problem
  • 32 views
  • Last reply by sfhowes

more options

I have Thunderbird (60.09.1 64 bit) installed on my MacBook running Mac OSMojave. Recently the TB icon in the menu bar disappeared and is replaced by the generic Mac icon. How do I get the icon back? Should I re-install TB? I cannot be certain but think that the issue occurred during a recent update. Thank you for any help.

I have Thunderbird (60.09.1 64 bit) installed on my MacBook running Mac OSMojave. Recently the TB icon in the menu bar disappeared and is replaced by the generic Mac icon. How do I get the icon back? Should I re-install TB? I cannot be certain but think that the issue occurred during a recent update. Thank you for any help.

All Replies (4)

more options

Chosen Solution

more options

That's great and it worked well. Thanks. But for a complete novice (like me) to make it work you first need: To get started, close all open applications and then launch Terminal from Macintosh HD > Applications > Utilities. Copy and paste the following command at the Terminal prompt and press Return to execute it:

more options

I have a WINDOWS 10 OS and when I start Thunderbird, the bird icon is replaced with generic icon in task bar. Do you have any solutions that apply to Windows OS? Thanks. Johnnie

more options

jazzcad2 said

I have a WINDOWS 10 OS and when I start Thunderbird, the bird icon is replaced with generic icon in task bar. Do you have any solutions that apply to Windows OS? Thanks. Johnnie

https://www.howtogeek.com/232779/how-to-rebuild-a-broken-icon-cache-in-windows-10/