We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get Thunderbird to stop trying to access a cancelled email provider.

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Zenos

IWonder
IWonder
more options

I have a couple of old email providers in my Thunderbird that I can now longer access as they have been cancelled. I want to keep the emails but don't want Thunderbird to keep trying to access those deleted server accounts. Anyone know how I can keep these emails in Thunderbird but not have Thunderbird keep trying to access those servers. Those servers still exist but keep asking for a password and a spinning circle keeps showing up like something is running which I'm presuming it's trying to talk to those servers.

I have a couple of old email providers in my Thunderbird that I can now longer access as they have been cancelled. I want to keep the emails but don't want Thunderbird to keep trying to access those deleted server accounts. Anyone know how I can keep these emails in Thunderbird but not have Thunderbird keep trying to access those servers. Those servers still exist but keep asking for a password and a spinning circle keeps showing up like something is running which I'm presuming it's trying to talk to those servers.

All Replies (1)

Zenos
Zenos
more options

Move the messages that you want to keep into the Local Folders account in Thunderbird.