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An error occurred while sending mail. The mail server responded: Too many messages (1.3.5.2) from 178.236.115.3. Please check the message and try again

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  • Last reply by Matt

saranimmo
saranimmo
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I am getting this message on all my accounts. (BT) Please advise. I have spoken to BT and they say because I can use webmail to send messages it is a problem your end and I do not have any restriction on how many emails I can send

I am getting this message on all my accounts. (BT) Please advise. I have spoken to BT and they say because I can use webmail to send messages it is a problem your end and I do not have any restriction on how many emails I can send

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Matt
Matt
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yeah, that sounds like ISP BS combined with a certain level of ignorance really.

That IP address 178.236.115.3 is in Spain, My guess is that BT do not allow you to log into their SMTP server and send mail from outside of the UK so you get a to many messages error. Because you are not allowed to send any messages.

gp12345
gp12345
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My guess is that it is a BT problem. https://community.bt.com/t5/Email/421-Too-many-messages-1-3-5-2-from/td-p/1679708 https://answers.microsoft.com/en-us/windows/forum/windows_vista-ecoms/windows-mail-fails-to-send-with-421-too-many/12acc52f-e416-4dbb-a3e1-e99d2ebc5f3c https://community.bt.com/t5/Email/421-Too-many-messages-1-3-5-2-from-209-85-212-176/td-p/1519772

Matt
Matt
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There is one other thing that it could be. Unlikely, but couple you copy and paste the account information from the troubleshooting information on the help menu into a post here. I have seen this same error where the authentication method is not correct, set to none. But it would be unlikely after having worked for a long time for it to stop but it does need checking.