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Attatchments don't open

  • 5 replies
  • 2 have this problem
  • 6 views
  • Last reply by christ1

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After migrating to 52.0.1 Thunderbird will not allow me to send attachments. I get a message that Thunderbird can't find the program to open the file. I send Libre Office files regularly but can not since 52.0.1 was installed. this happen on about April13-15, 2017. I need this feature back ASAP, or I will need a different email program that allows attachments. I have used Thunderbird for 10 or more years, Is this the end?

After migrating to 52.0.1 Thunderbird will not allow me to send attachments. I get a message that Thunderbird can't find the program to open the file. I send Libre Office files regularly but can not since 52.0.1 was installed. this happen on about April13-15, 2017. I need this feature back ASAP, or I will need a different email program that allows attachments. I have used Thunderbird for 10 or more years, Is this the end?

All Replies (5)

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Please explain in detail:

  • what you're doing
  • what happens
  • what you expect to happen
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I type an email in Thunderbird, I hit attach and browse for the file to attach. I find the file and attach it. The file shows up in the email, like it has for years upper right corner in the attachment box. I always click on the attachment to open it to be sure I have the correct file. Before the file opened and I could check to be sure it was correct, then close it and send. Now I get a window that pops up saying "There is no program, no file path". The file is displayed in the popup window but has a number added to the end, a wrong file and no path. I have sent the email to my self and I receive it with the attachment, when I try to open the attachment I get the same popup saying no program no path. The only way I could send the file is to past it into the body of the email. I don't know how the receiver dealt with it, I guess cut and past into word, I have received other attachments but they were pictures in the body of the email.

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Try to start Thunderbird in safe mode. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

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It did the same thing, I even sent the email to myself again and both when I compose, attach and try to open before I send, and when I receive attachments I can not open them. I get a popup window with the "No Application found" which includes a file path across the top of the window. I am not real geekie so solutions can not be overly that way. What about reinstalling an older version and forgetting the current one, and how is that done, I could not find older versions??

Very frustrating after ten years of using the program.

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I may have misunderstood your problem.

Are you having difficulties sending a message with the attachment, or opening the attachment from the received message.

In the latter case see http://kb.mozillazine.org/Actions_for_attachment_file_types