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adobe flash plug in continually crashes on firefox on mac. I reinstalled firefox and adobe flash and it still is a chronic issue. please help

  • 1 reply
  • 1 has this problem
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  • Last reply by guigs

carynfl
carynfl
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here are my most recent crash reports: 

	Date Submitted

bp-da1998e7-6252-40a4-8638-6809a2150324 3/24/15 6:29 PM 619A9D8B-AD87-4301-B257-DDB17193476F 3/24/15 6:07 PM AED1E921-0AF6-4424-A50F-EFA694A5746B 3/24/15 5:42 PM bp-d502dd39-9eac-4b8e-a02e-8ffbb2150324 3/24/15 5:41 PM B6B43039-95DA-4840-8C84-689A1D28B6B7 3/23/15 6:11 PM 0ECA54F3-9DC0-4936-B915-B2EA90FD1759 3/23/15 6:09 PM E07BFB34-70C8-4EFD-B9D3-217D13A898F0 3/23/15 6:02 PM 856B58AA-26EC-44DB-90DD-4FD454B7ECC6 3/23/15 11:39 AM CF15349D-C359-4BEB-8DD7-48F56C2582DD 3/19/15 11:43 AM C64F11BD-E836-460C-86A2-DF03B443B2CE 3/18/15 4:22 PM 6EF71792-A53B-447C-A76F-7A9119AB8BC9 3/18/15 11:23 AM 8FF94A5E-C816-41DC-93A6-11CF0B9AF0AA 3/9/15 11:11 PM 336B8AD2-67F1-4201-9DE7-EB83231A98B8 3/9/15 11:07 PM 5944594D-C04C-4B03-9DA1-B19B4B0D5B01 3/6/15 2:27 PM A58DFCC6-C437-4D93-9E83-81F5414C5196 3/6/15 1:58 PM

here are my most recent crash reports: Date Submitted bp-da1998e7-6252-40a4-8638-6809a2150324 3/24/15 6:29 PM 619A9D8B-AD87-4301-B257-DDB17193476F 3/24/15 6:07 PM AED1E921-0AF6-4424-A50F-EFA694A5746B 3/24/15 5:42 PM bp-d502dd39-9eac-4b8e-a02e-8ffbb2150324 3/24/15 5:41 PM B6B43039-95DA-4840-8C84-689A1D28B6B7 3/23/15 6:11 PM 0ECA54F3-9DC0-4936-B915-B2EA90FD1759 3/23/15 6:09 PM E07BFB34-70C8-4EFD-B9D3-217D13A898F0 3/23/15 6:02 PM 856B58AA-26EC-44DB-90DD-4FD454B7ECC6 3/23/15 11:39 AM CF15349D-C359-4BEB-8DD7-48F56C2582DD 3/19/15 11:43 AM C64F11BD-E836-460C-86A2-DF03B443B2CE 3/18/15 4:22 PM 6EF71792-A53B-447C-A76F-7A9119AB8BC9 3/18/15 11:23 AM 8FF94A5E-C816-41DC-93A6-11CF0B9AF0AA 3/9/15 11:11 PM 336B8AD2-67F1-4201-9DE7-EB83231A98B8 3/9/15 11:07 PM 5944594D-C04C-4B03-9DA1-B19B4B0D5B01 3/6/15 2:27 PM A58DFCC6-C437-4D93-9E83-81F5414C5196 3/6/15 1:58 PM

All Replies (1)

guigs
guigs
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Is it possible that there are more than on installation of Flash?Hello,

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.