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I select Save files to, but when I close browser and open again it is set to Always ask me where to save files.

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  • Last reply by cor-el

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I select Save files to, but when I close browser and open again it is set to Always ask me where to save files. Every time I close and reopen my browser it goes back to ask me where to save files. Please help

I select Save files to, but when I close browser and open again it is set to Always ask me where to save files. Every time I close and reopen my browser it goes back to ask me where to save files. Please help

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

If you have software like Advanced SystemCare that might reset some files to older versions to protect files against changes then check their settings or uninstall this software.

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Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

If you have software like Advanced SystemCare that might reset some files to older versions to protect files against changes then check their settings or uninstall this software.