Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

As soon as I open Firefox, wheel infinitely spins until I force quit. What do I do? ??

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

sneakypanda
sneakypanda
more options

As soon as I open Firefox and my homepage (Google) loads, the spinning wheel starts and never stops. I can't reset Firefox because the wheel starts before I can click Help. This has never happened before. I haven't updated or installed anything new that might interfere. Now I can't use Firefox. Safari works fine but all my stuff is in Firefox. Should I uninstall Firefox and reinstall it? Will I lose my bookmarks, passwords, etc?

As soon as I open Firefox and my homepage (Google) loads, the spinning wheel starts and never stops. I can't reset Firefox because the wheel starts before I can click Help. This has never happened before. I haven't updated or installed anything new that might interfere. Now I can't use Firefox. Safari works fine but all my stuff is in Firefox. Should I uninstall Firefox and reinstall it? Will I lose my bookmarks, passwords, etc?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to launch Firefox via a terminal window and add about:blank to the command line after the path to the Firefox application.

You can also try to create a user.js file in the Firefox profile folder to override the current home page. 

user_pref("browser.startup.homepage", "about:blank");

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

The prefs.js file and the user.js file are located in the Firefox profile folder, see Modifying preferences: