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Secure connection failed

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  • 41 have this problem
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  • Last reply by cor-el

NWAVES
NWAVES
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This morning I run into secure connection failed error on multiple banking websites. Discover was didn't work for 30 min but tried again later on and it worked. Chase was the next one down, tried to access it for the past 20 min with no luck. I was able to access both websites with Chrome 31 and IE 11 but not with Firefox.

Secure Connection Failed

An error occurred during a connection to www.discover.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Secure Connection Failed

An error occurred during a connection to www.chase.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.
This morning I run into secure connection failed error on multiple banking websites. Discover was didn't work for 30 min but tried again later on and it worked. Chase was the next one down, tried to access it for the past 20 min with no luck. I was able to access both websites with Chrome 31 and IE 11 but not with Firefox. Secure Connection Failed An error occurred during a connection to www.discover.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site. Secure Connection Failed An error occurred during a connection to www.chase.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

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All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate. 

1 Go to SETTINGS
2 Click on the BROWN BOX icon
3 Go to NETWORK
4 Click on INSTALL CERTIFICATE (Kaspersky security certificate) follow install instructions.