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Crashing - Firefox v22.0 On Win 7 Pro 64-bit SP1

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  • 3 have this problem
  • 8 views
  • Last reply by kobe

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My laptop is a 2013 build with Win 7 Pro 64-bit SP1. I run Firefox v22.0. Whether I have one additional tab open or ten, Firefox can crash without warning. Very annoying. I'm not aware of any Java issues, or other Firefox install issues that could be initiating my problem. The Firefox crash reporting tool seems to work, but provides scant feedback. Anyone have any ideas based on these basics?

My laptop is a 2013 build with Win 7 Pro 64-bit SP1. I run Firefox v22.0. Whether I have one additional tab open or ten, Firefox can crash without warning. Very annoying. I'm not aware of any Java issues, or other Firefox install issues that could be initiating my problem. The Firefox crash reporting tool seems to work, but provides scant feedback. Anyone have any ideas based on these basics?

All Replies (3)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Per your request, here are the last five crashes related to Firefox v22.0 on my laptop:

bp-7153c3d6-3b52-48d8-bcad-480142130804 8/4/2013 5:31 PM
bp-58049993-6dab-4eba-be39-84cb82130804 8/4/2013 12:57 PM
bp-88b06d3f-c8d8-4f4a-a061-731392130804 8/4/2013 11:56 AM
bp-b6457746-59c9-4a67-865e-e69dc2130803 8/3/2013 3:03 PM
bp-847f9215-0b22-4cd8-afcc-bfce02130801 8/1/2013 2:08 PM

Regards, Chris

cor-el modificouno o

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kobe modificouno o