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Firefoxs crashes

  • 3 respostas
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

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I am having a lot of trouble with Firefox randomly freezing up,which requires me to use the Task Manager to shut it down,then it won't allow me to type in the address box,and requires me to do a system restart to get it working properly.My crash reports are enclosed below

Report ID Date Submitted

4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 21/29/2013 4:50 PM
4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 11/29/2013 4:50 PM
4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-browser 1/29/2013 4:50 PM
4f3a1ef1-310d-4e5c-8da9-81df5d144f8d 1/29/2013 4:50 PM
474812f7-207f-4aee-827b-4dc85992c7c8-flash 21/29/2013 3:29 PM
474812f7-207f-4aee-827b-4dc85992c7c8-flash1 1/29/20133:29 PM
474812f7-207f-4aee-827b-4dc85992c7c8-browser 1/29/2013 3:29 PM
474812f7-207f-4aee-827b-4dc85992c7c8 1/29/2013 3:29 PM
e5669106-1f84-45aa-bea2-1228eab63d27-flash 21/28/2013 10:07 PM
e5669106-1f84-45aa-bea2-1228eab63d27-flash 11/28/2013 10:07 PM
e5669106-1f84-45aa-bea2-1228eab63d27-browser 1/28/2013 10:07 PM
I am having a lot of trouble with Firefox randomly freezing up,which requires me to use the Task Manager to shut it down,then it won't allow me to type in the address box,and requires me to do a system restart to get it working properly.My crash reports are enclosed below Report ID Date Submitted <pre><nowiki>4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 21/29/2013 4:50 PM 4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-flash 11/29/2013 4:50 PM 4f3a1ef1-310d-4e5c-8da9-81df5d144f8d-browser 1/29/2013 4:50 PM 4f3a1ef1-310d-4e5c-8da9-81df5d144f8d 1/29/2013 4:50 PM 474812f7-207f-4aee-827b-4dc85992c7c8-flash 21/29/2013 3:29 PM 474812f7-207f-4aee-827b-4dc85992c7c8-flash1 1/29/20133:29 PM 474812f7-207f-4aee-827b-4dc85992c7c8-browser 1/29/2013 3:29 PM 474812f7-207f-4aee-827b-4dc85992c7c8 1/29/2013 3:29 PM e5669106-1f84-45aa-bea2-1228eab63d27-flash 21/28/2013 10:07 PM e5669106-1f84-45aa-bea2-1228eab63d27-flash 11/28/2013 10:07 PM e5669106-1f84-45aa-bea2-1228eab63d27-browser 1/28/2013 10:07 PM </nowiki></pre>

cor-el modificouno o

All Replies (3)

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Provide the crash report starting with bp-

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OK.,here they are.


bp-19b37eab-f81d-4b85-8113-b6c992130123 1/23/2013 12:21 PM

bp-83c277b1-c442-4019-a28e-117232130115 1/16/2013 9:23 AM

NoahSUMO modificouno o

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That is a problem with the Flash plugin.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin