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Rember passwords is inactive

  • 3 respostas
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

mhartzell
mhartzell
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Remember passwords for sites is inactive as well as the "Stop Private Browsing"

I can change these settings as they are inactive.

Im running Firefox 17.0.1 on Mac OS-X 10.8.2

Remember passwords for sites is inactive as well as the "Stop Private Browsing" I can change these settings as they are inactive. Im running Firefox 17.0.1 on Mac OS-X 10.8.2

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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All Replies (3)

user633449
user633449
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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

mhartzell
mhartzell Question owner
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Fixed.

Thanks, did not know of that option.

Thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can happen if you are in permanent Private Browsing mode.

  • Firefox > Preferences > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"