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New Firefox turning Word attachments into ashx files: why? How do I get it to stop? Everything was fine until I allowed Firefox to update itself yesterday.

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  • 180 have this problem
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  • Last reply by mluna

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Word documents attached to emails usually open up as word documents. Now that I updated Firefox, which is something that just happened automatically, my Word documents are simply being called "attachment.ashx." It's fine on Safari, and I would feel sad to abandon Firefox, but I will have to if this cannot be fixed.

Word documents attached to emails usually open up as word documents. Now that I updated Firefox, which is something that just happened automatically, my Word documents are simply being called "attachment.ashx." It's fine on Safari, and I would feel sad to abandon Firefox, but I will have to if this cannot be fixed.

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Hi,

I'm sorry you are having this problem, here is another post about the same problem, where the cause of the problem is described: https://support.mozilla.com/en-US/questions/894442

A bug has been filed to track resolution of the issue here, because a true fix isn't yet available: https://bugzilla.mozilla.org/show_bug.cgi?id=703015

I apologize for the inconvenience.

Regards,

Michelle