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my bank website is asking for jsquery.js

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  • 1 has this problem
  • 8 views
  • Last reply by cor-el

mjdunn
mjdunn
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My bank website is asking for jsquery.js be loaded and it doesn't load the site properly. It has worked up until now. I upgraded to the latest Firefox and it still doesn't work.

My bank website is asking for jsquery.js be loaded and it doesn't load the site properly. It has worked up until now. I upgraded to the latest Firefox and it still doesn't work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).