Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Java is installed but plugin is not showing in Firefox plugins

  • 2 respostas
  • 56 have this problem
  • 13 views
  • Last reply by robinrobin

jwilli6421
jwilli6421
more options

I was trying to watch a training movie but it said that Java was disabled. I then went to Java.com to install it which it did. However, when I try it in Firefox it still does not work. I then went to Tools in Firefox >>Plugins but Java does not appear in the list.

In IE 9.0, the movie runs which leads me to believe it is finding Java.

Why won't it work in Firefox?

I was trying to watch a training movie but it said that Java was disabled. I then went to Java.com to install it which it did. However, when I try it in Firefox it still does not work. I then went to Tools in Firefox >>Plugins but Java does not appear in the list. In IE 9.0, the movie runs which leads me to believe it is finding Java. Why won't it work in Firefox?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you sure that the error message isn't about JavaScript?

To avoid confusion: http://kb.mozillazine.org/JavaScript_is_not_Java

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

robinrobin
robinrobin
more options

I found that uninstalling Java, using the Windows control panel, and then reinstalling it using the Firefox browser instead of the IE browser got it working for both browsers.