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i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

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  • 101 have this problem
  • 2 views
  • Last reply by irishe

irishe
irishe
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i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

i don't understand why i cant log in to my fb account using mozilla but with googlechrome i am able to do that.. mozilla can load up the fb site but cannot log in to my fb account.. i am comfortable with using the mozilla as my browser.. pls help thanks

Chosen solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

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All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Chosen Solution

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

irishe
irishe Question owner
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hey thanks alot.. it helped me alot!! bring it on!!! cheers!!!