Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to download Adobe Flash Player 10.1 I get a message saying "Additional plugins are required to display all the media on this page." and prompts me to install missing plugins, which when selected doesn't find a plugin that helps me.

  • 1 resposta
  • 40 have this problem
  • 7 views
  • Last reply by TonyE

more options

When i press the button to install missing plugin it tells me that tthere are no suitable plugins and gives me the option to download a file called gp.xpi from http://platformdl.adobe.com.

When i press the button to install missing plugin it tells me that tthere are no suitable plugins and gives me the option to download a file called gp.xpi from http://platformdl.adobe.com.

All Replies (1)

more options

I find it easier to use the manual installer for installing Adobe Flash. Details are available in the Adobe Flash troubleshooting guide - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller