Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my bookmarks have been lost and none of the suggestions in the database have helped

  • 2 respostas
  • 0 have this problem
  • 12 views
  • Last reply by zzxc

more options

using firefox 3.6.3 on mac os 10.6.3

just updated to firefox 3.6.3 and my bookmarks have been lost. i tried restoring through menu > bookmarks > restore, but there's nothing there. i also tried the other suggestions as well, but nothing has helped.

using firefox 3.6.3 on mac os 10.6.3 just updated to firefox 3.6.3 and my bookmarks have been lost. i tried restoring through menu > bookmarks > restore, but there's nothing there. i also tried the other suggestions as well, but nothing has helped.

All Replies (2)

more options

Did you lose other information, such as history, add-ons, or preferences? If so, you may have created a new profile folder by mistake. (see managing profiles)

more options

yes, actually, sorry i didn't notice/mention that. everything seems to have been lost. but i didn't create anything. all i did was update firefox (download and drag into applications folder)