Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

audio on videos when streaming

  • 5 respostas
  • 0 have this problem
  • 1 view
  • Last reply by zeroknight

more options

audio is out of sync with videos when streaming, problem not present when using other browsers? The audio is ahead of the video feed. It onlt takes a couple of minutes before it is totally unwatchable.

audio is out of sync with videos when streaming, problem not present when using other browsers? The audio is ahead of the video feed. It onlt takes a couple of minutes before it is totally unwatchable.

All Replies (5)

more options

Does it still happen in Troubleshoot Mode?

more options

No it did not.

I have refreshed it, didn't work.

I have re-installed it, didn't work.

I now have to use Edge as my streaming browser, and I'm not very happy about it.

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to apply changes.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

more options

This problem started when I upgraded my monitor, the old one was connected via a VGA cable / HDMI adapter and the sound was direct from the PC. The sound is still the same but teh monitor is now directly connected with a HDMI cable. I have tried using the sound from the monitor earphone socket to my small sound bar but nothing is coming out of that. Firefox is the only browser affected with this problem. Edge works fine when streaming TV and movies.

more options

Visit about:support in the address bar and check the "Output Devices" section.