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Reset Password

  • 1 resposta
  • 2 have this problem
  • 13 views
  • Last reply by Matt

John Meadows
John Meadows
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I'm running the latest version of Tbird on a Windows 10 machine. My provider is Comcast. (Xfinity). The program no longer accepts my password and there are no saved passwords in the "Saved Passwords". How can I reset my password? It says no account found. I've been using Tbird for a LONG time.

I'm running the latest version of Tbird on a Windows 10 machine. My provider is Comcast. (Xfinity). The program no longer accepts my password and there are no saved passwords in the "Saved Passwords". How can I reset my password? It says no account found. I've been using Tbird for a LONG time.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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What says "no account found"?

Repeated failures to authenticate can see the existing password removed from the password manager. I have had that happen. I don't know if it should, but it does. Si in an of itself, it is not really indicative of anything but your authentication is not happening.