Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Collections - Android - Samsung Galaxy Note 10+ - Gone. Can they be recovered?

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by Paul

davidjsullivan8
davidjsullivan8
more options

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

I read through a previous thread about this topic and suspect I already know the bad news. Is it true that there is no recovery option for Collections. Was I foolish to trust that an important feature such as Collections does not have a back up plan? I saved a ton of important information to Collections on my Note 10+. I just finished a warranty claim with T-Mobile. When I logged into Firefox on my new phone, the Collections did not sync. Is this another example of why users walk away from Firefox? I hope not. Thoughts?

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

It is currently not possible to sync Collections to another device with Firefox Sync, but this is something we may look to include in a future update.