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my kaspersky password manager will not work

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  • Last reply by orange

MrsSmitty2003
MrsSmitty2003
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My Kaspersky Password Manager is installed, Firefox is enabled, but it does not work.

My Kaspersky Password Manager is installed, Firefox is enabled, but it does not work.

All Replies (1)

orange
orange
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Hi.

  • First,type about:addons in the search bar.
  • Then, in Firefox browser, select ⚙ V(dropdown) Install Add-on from File.
  • Next, go to go to C:\Program Files (x86)\Kaspersky Lab\Kaspersky Password Manager 9.0.2, select kpm.xpi file
  • Installs KPM Add-on back/into Firefox browser.

If above solutions cannot working, you can uninstall all Kaspersky folders connected to Kaspersky and Mozilla Firefox. Then reinstall Mozilla Firefox and Kaspersky.