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Thunderbird 78.5.1 Not filling in contacts from address book

  • 6 respostas
  • 1 has this problem
  • 2 views
  • Last reply by terry53

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Been using Thunderbird for years but since this latest update, when I create a new email, it can not find any of my contacts in the address books however, if I use the F9 key, I get a list of the contacts on the left hand side. You can search the contacts and double click a contact and an address will be added. However, if the contact ask two or more addresses, only the first one is added.

This seems a massive step backwards if this is a design feature. I have 3 machines all doing the same thing.

Any pointers would be appreciated.

Been using Thunderbird for years but since this latest update, when I create a new email, it can not find any of my contacts in the address books however, if I use the F9 key, I get a list of the contacts on the left hand side. You can search the contacts and double click a contact and an address will be added. However, if the contact ask two or more addresses, only the first one is added. This seems a massive step backwards if this is a design feature. I have 3 machines all doing the same thing. Any pointers would be appreciated.

Chosen solution

Disabled cardbook and the functionality is back.

Thanks

Hopefully cardbook will get updated as it has some very nice features !

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All Replies (6)

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Are you using a third party contact sync tool like CardBook?

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Yes I am using cardbook - is this is issue ?

My contacts are on GMail and Cardbook has been very good at using them and organising.

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Chosen Solution

Disabled cardbook and the functionality is back.

Thanks

Hopefully cardbook will get updated as it has some very nice features !

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The latest version of Cardbook (54.6) works just fine.

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That's the version I am using.

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Unfortunately it definitely does not work with Cardbook (54.6) on my 3 systems.

Shame.