Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sent folder in Thunderbird email

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

more options

Why does my "Sent" folder keep disappearing? As soon as I create a new one all of my sent emails are in the folder. What do I have to do to keep it visible?

Why does my "Sent" folder keep disappearing? As soon as I create a new one all of my sent emails are in the folder. What do I have to do to keep it visible?

All Replies (1)

more options

Is the account POP or IMAP? If it's POP, the Sent folder is created automatically after you first send a message, and if it's IMAP, you must subscribe to the IMAP Sent or Sent Items folder and set it as the target for sent messages in the Copies & Folders section of Account Settings. If it's an outlook.com or gmail account, sent messages are automatically copied to Sent, so 'Place a copy in' in Copies & Folders should be deselected.