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google search hijacked by yahoo search

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by philipp

maureen s
maureen s
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has anyone figured out how to fix the yahoo search engine hijacking google search engine? yes, i've worked with an antivirus pkg as well as a screen share; yes i've run scans; yes my search engine is set to 'google.' the other search engine options have not been hijacked, only google. my add-ons and extensions were apparently completely taken away by the AV guy during the screen share. i have nowhere to turn. help!!!

has anyone figured out how to fix the yahoo search engine hijacking google search engine? yes, i've worked with an antivirus pkg as well as a screen share; yes i've run scans; yes my search engine is set to 'google.' the other search engine options have not been hijacked, only google. my add-ons and extensions were apparently completely taken away by the AV guy during the screen share. i have nowhere to turn. help!!!

All Replies (2)

philipp
philipp
  • Moderator
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hi maureen, thank you for providing your information. unfortunately this like an issue caused by adware/malware. please try to launch firefox in safemode once, then go to the firefox menu ≡ > add-ons > extensions panel & remove the extension masquerading as "Bookmark This" 1.0 from there.

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

philipp
philipp
  • Moderator
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let's continue here: https://support.mozilla.org/en-US/questions/1302904