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Thunderbird freezing on 'Connected to imap.gmail.com'

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  • 1 has this problem
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  • Last reply by Frank

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Hi. I am running 1:68.10.0+build1-0ubuntu0.18.04.1 on Linux Mint 19.3 Cinnamon. Today TB is freezing at the message 'Connected to imap.gmail.com' for a gmail account I have set it up for and been running in it for at least 6 months. It is the last email account I set TB to check, following three others (which show updates before the gmail freezes TB). I'm wary of deleting and reinstalling TB because I have enigmail setup and syncing keys to accounts can be kind of a hassle. I used apt-get to attempt to update TB to the latest in case there was a bug fix, and apt found this to be the latest version. Help? Thanks.

Hi. I am running 1:68.10.0+build1-0ubuntu0.18.04.1 on Linux Mint 19.3 Cinnamon. Today TB is freezing at the message 'Connected to imap.gmail.com' for a gmail account I have set it up for and been running in it for at least 6 months. It is the last email account I set TB to check, following three others (which show updates before the gmail freezes TB). I'm wary of deleting and reinstalling TB because I have enigmail setup and syncing keys to accounts can be kind of a hassle. I used apt-get to attempt to update TB to the latest in case there was a bug fix, and apt found this to be the latest version. Help? Thanks.

Chosen solution

I had to move on, I just did the work of re-installing and re-setting up, so hopefully it won't persist. I decided to use a snap rather than APT library. Fingers crossed.

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Quick update, I restarted and attempted to open TB again and found that the status of 'Opening folder INBOX...' for one of the earlier-added email addresses, so maybe it's not just about gmail....

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Chosen Solution

I had to move on, I just did the work of re-installing and re-setting up, so hopefully it won't persist. I decided to use a snap rather than APT library. Fingers crossed.