Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why is Thunderbird email-client failing to send and receive emails unless closed and restarted?

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by Arun

Arun
Arun
more options

When I try to send the email, it returns a message after 2-3 minutes, saying they the message couldn't be sent. This keeps happening. When I close the program (Thunderbird) to restart, it closes all its tabs but when I reopen the program, the system tells that Thunderbird is running, please close the program to restart (it shows buttons for 'close' and 'cancel'). After closing from this screen I can reopen the program and I can send my emails for sometime and then again same issue starts. I have observed that during the period of such issue it also doesn't download any new emails. I am having this issue since 2 days only. Screenshots are attached. ClientName Thunderbird Version 60.8.0 Build ID 20190703133823 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0 OS Windows_NT 10.0

When I try to send the email, it returns a message after 2-3 minutes, saying they the message couldn't be sent. This keeps happening. When I close the program (Thunderbird) to restart, it closes all its tabs but when I reopen the program, the system tells that Thunderbird is running, please close the program to restart (it shows buttons for 'close' and 'cancel'). After closing from this screen I can reopen the program and I can send my emails for sometime and then again same issue starts. I have observed that during the period of such issue it also doesn't download any new emails. I am having this issue since 2 days only. Screenshots are attached. ClientName Thunderbird Version 60.8.0 Build ID 20190703133823 User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0 OS Windows_NT 10.0
Capturas de pantalla anexas

Chosen solution

The problem seems to have gone after an update from Thunderbird. Thank you for your efforts.

Ler a resposta no contexto 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Test: Start your computer in 'Safe mode with Networking' Start Thunderbird. Run for a while to test. Do you still get same problem?

Arun
Arun Question owner
more options

Chosen Solution

The problem seems to have gone after an update from Thunderbird. Thank you for your efforts.