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firefox crashes when I try to post a comment on my facebook page

  • 6 respostas
  • 8 have this problem
  • 8 views
  • Last reply by AlexaD

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This doesn't occur every time, but, when it does, it becomes continuous. Today, I tried safe mode, but that did nothing. The effect was exactly as before. Here are the last ten or so reports.

bp-8ac29d73-d791-41ff-b1da-fe6ec2161223 23/12/2016 11:35 bp-1e917c61-0d7f-42a5-9003-30b282161223 23/12/2016 11:34 bp-f104c825-a517-40f4-ac31-29e6d2161223 23/12/2016 11:27 bp-80c35d21-11a7-4bd0-a1bb-025e92161223 23/12/2016 11:26 bp-63f48324-944c-4a8c-84b4-041d52161223 23/12/2016 11:22 bp-b58856c0-6a6f-4f6e-b12f-2a6342161223 23/12/2016 11:17 bp-db1cee24-dc79-4c06-9fe6-d316a2161223 23/12/2016 11:16 bp-247a53f4-6079-420d-99b0-5ccb02161223 23/12/2016 11:16 bp-39e5c62a-3014-4ded-ad9e-b29ee2161212 12/12/2016 19:01

This doesn't occur every time, but, when it does, it becomes continuous. Today, I tried safe mode, but that did nothing. The effect was exactly as before. Here are the last ten or so reports. bp-8ac29d73-d791-41ff-b1da-fe6ec2161223 23/12/2016 11:35 bp-1e917c61-0d7f-42a5-9003-30b282161223 23/12/2016 11:34 bp-f104c825-a517-40f4-ac31-29e6d2161223 23/12/2016 11:27 bp-80c35d21-11a7-4bd0-a1bb-025e92161223 23/12/2016 11:26 bp-63f48324-944c-4a8c-84b4-041d52161223 23/12/2016 11:22 bp-b58856c0-6a6f-4f6e-b12f-2a6342161223 23/12/2016 11:17 bp-db1cee24-dc79-4c06-9fe6-d316a2161223 23/12/2016 11:16 bp-247a53f4-6079-420d-99b0-5ccb02161223 23/12/2016 11:16 bp-39e5c62a-3014-4ded-ad9e-b29ee2161212 12/12/2016 19:01

Chosen solution

Philipp - that seems to be working. Thank you!

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All Replies (6)

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Hi, could you try updating Flash; also disable hardware acceleration in Flash, and disable Flash protected mode - see Adobe Flash plugin has crashed - Prevent it from happening again

Also (if necessary), try in Safe Mode after doing the above - Diagnose Firefox issues using Troubleshoot Mode

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

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regretfully, although I have followed all your suggestions, the problem remains. :( thank you for taking the time to make a suggestion - it's appreciated!

bp-8efb464a-da3c-40d9-8152-cf2102161224 24/12/2016 09:25 bp-e623c704-86c7-428a-baa3-fa3af2161224 24/12/2016 09:21 bp-1031be50-613a-4c67-99b4-059b92161224 24/12/2016 09:14 bp-a080a2f7-1dc6-409c-b2de-ddfd92161224 24/12/2016 09:13

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Signature: memcpy | js::wasm::DeserializePodVector<T>

lpxpcom.dll = LastPass

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1322881 NEW --- Crash in memcpy | js::wasm::DeserializePodVector<T>


Check the above link.


Update Lastpass. If the problem continues, disable it.

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Thanks for the suggestion, Fred. I'm using Windows 10, so the precise AMD link didn't work for me. However, I used the Windows to update the AMD driver.

Done both - no luck, I'm afraid. :(

bp-13687f2a-b746-481a-9c3c-888222161224 24/12/2016 12:38 bp-42369d3b-91f6-4a54-ae42-2f2962161224 24/12/2016 12:37 bp-25c684fa-bc81-463c-9117-abbe42161224 24/12/2016 12:35 bp-d746c0e5-8e50-44dc-8dca-11ba92161224 24/12/2016 12:33 bp-dfbfa937-fb67-4d68-9724-dfcf32161224 24/12/2016 12:31

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hi, can you please try if you can still reproduce the issue when you use firefox beta (a fix for this crash should just have landed there)?: https://www.mozilla.org/firefox/channel/desktop/

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Chosen Solution

Philipp - that seems to be working. Thank you!