Facebook graphics and images will not load, troubleshooting has not worked
Facebook refuses to load properly, no graphics or images will load. I have tried troubleshooting at your support site. Have rebooted multiple times have cleared the cache. Works on other browsers. I'm a die hard FF user and hate IE and chrome. Help!
Chosen solution
Hi rosenaux2,
I notice that you have adblock plus (abp) enabled. Some websites won't work as expected with their scripts disabled. Perhaps you could try disabling adblock plus for facebook and see if that resolves your problem.
You can do that in the adblock plus menu which you can bring up by clicking the abp icon.
Thanks, Dave
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Chosen Solution
Hi rosenaux2,
I notice that you have adblock plus (abp) enabled. Some websites won't work as expected with their scripts disabled. Perhaps you could try disabling adblock plus for facebook and see if that resolves your problem.
You can do that in the adblock plus menu which you can bring up by clicking the abp icon.
Thanks, Dave
You can check the Web Console (Firefox/Tools > Web Developer) for error messages about blocked and unsafe content. You can check the Network Monitor to see if content is blocked or otherwise fails to load.
You can use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.
If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".
Check "Tools -> Page Info -> Media" for blocked images
- select the first image and use the cursor Down key to scroll through the list
- if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain
Check permissions.default.image on the about:config page to make sure it is default (1).
There is Tracking Protection that can block content, so check the location/address bar for special icons.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.
See also:
Disabling adblock plus worked. It's odd that the program has never caused a problem before (I've used ABP for many years) but apparently it does now! Thank you.