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After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that I

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  • Last reply by guigs

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After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that have have exceeded attempts and am now locked out and not able to sync my tablet with my laptop Firefox.

I don't want to have to reset my password because I already know it. Plus, if I do I will lose all of my data from numerous devices on the server.

Your assistance would be greatly appreciated.

Thanks

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that have have exceeded attempts and am now locked out and not able to sync my tablet with my laptop Firefox. I don't want to have to reset my password because I already know it. Plus, if I do I will lose all of my data from numerous devices on the server. Your assistance would be greatly appreciated. Thanks

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What is the url that you are logging into? There are two ways to do it: