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Firefox is not displaying instant search results when doing a search from google.com

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  • Last reply by guigs

techtoast
techtoast
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When I open a new web page and visit www.google.com, and then do a search using the search box on the page, the results window shows me just the google logo but no results.

If I do this same search from the search box in the firefox toolbar, google displays the results fine.

If I do the same thing from any other browser there is no issue.

I have create a new profile in firefox to see if it is related to my addons, but the same thing happens...I am at a loss

Any ideas?

P.S. I have discovered that if I disable "Instant Search Results" in google the results page appears, but I have no clue as to why its broken in the first place!

When I open a new web page and visit www.google.com, and then do a search using the search box on the page, the results window shows me just the google logo but no results. If I do this same search from the search box in the firefox toolbar, google displays the results fine. If I do the same thing from any other browser there is no issue. I have create a new profile in firefox to see if it is related to my addons, but the same thing happens...I am at a loss Any ideas? P.S. I have discovered that if I disable "Instant Search Results" in google the results page appears, but I have no clue as to why its broken in the first place!
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All Replies (1)

guigs
guigs
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.