Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox 40.0 crashes every time as it starts to open

  • 1 resposta
  • 5 have this problem
  • 1 view
  • Last reply by philipp

JohnBrockington
JohnBrockington
more options

My computer (iMac running Yosemite 10.10.3) automatically updated to Firefox 40.0 on closing down yesterday evening. This morning it has crashed every time as it starts to open and reinstalling it does not make any difference.

My computer (iMac running Yosemite 10.10.3) automatically updated to Firefox 40.0 on closing down yesterday evening. This morning it has crashed every time as it starts to open and reinstalling it does not make any difference.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi john, based on a lot of recent reports by other mac os x users, i'm just going to guess, that this might be caused by trusteer rapport. if you're a user of that program, please see if there's an update available for it or else keep it stopped/uninstalled for the moment.

https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/Browser-wont-start/p