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I'm a new user - how can I physically talk with Tech Support?

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My problem is: "I was using IncrediMail e-mail program and am now switching to Mozilla Thunderbird e-mail program," how do I transfer my email data from IncrediMail to Thunderbird? (Export/Import in the IncrediMail program, doesn't allow me to add Thunderbird.) I was thinking that it would be easier to physically talk to a Mozilla Tech Support person. Can you help. Thanks

My problem is: "I was using IncrediMail e-mail program and am now switching to Mozilla Thunderbird e-mail program," how do I transfer my email data from IncrediMail to Thunderbird? (Export/Import in the IncrediMail program, doesn't allow me to add Thunderbird.) I was thinking that it would be easier to physically talk to a Mozilla Tech Support person. Can you help. Thanks

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Free software does not come with a staffed help desk. This is the support forum. Ask your questions here.