We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

changed to new servers and TB continues to use the old saved passwords and does not update the passwords.

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by martykov

martykov
martykov
more options

After I changed the servers settings for incoming and outgoing servers to websitesmail.att.com and restarted TB. As expected I was prompted for the passwords. I have 2 accounts and each has a new user name (email address). 

I then looked at the saved passwords and it showed incorrect user names for these accounts.

The settings for each account has the correct user names.

How can this be? I am able to send messages between accounts. It seems the saved passwords that are shown are correct but the user names are not. I can send messages to be sent and received. The mailbox shown for each entry is also incorrect. It shows pop.attglobal.net for one and pop1.attglobal.net for the other when they both should be websitesmail.att.com

Seems like this password information is contained elsewhere then what is shown in the saved passwords. The attached jpg shows the saved passwords, user name usinet.mrmarty and mkovacs are the problem entries. Note the last entry for the outgoing mail is correct.

Running Windows 7 64bit.

After I changed the servers settings for incoming and outgoing servers to websitesmail.att.com and restarted TB. As expected I was prompted for the passwords. I have 2 accounts and each has a new user name (email address). I then looked at the saved passwords and it showed incorrect user names for these accounts. The settings for each account has the correct user names. How can this be? I am able to send messages between accounts. It seems the saved passwords that are shown are correct but the user names are not. I can send messages to be sent and received. The mailbox shown for each entry is also incorrect. It shows pop.attglobal.net for one and pop1.attglobal.net for the other when they both should be websitesmail.att.com Seems like this password information is contained elsewhere then what is shown in the saved passwords. The attached jpg shows the saved passwords, user name usinet.mrmarty and mkovacs are the problem entries. Note the last entry for the outgoing mail is correct. Running Windows 7 64bit.

All Replies (2)

Zenos
Zenos
more options

No screenshot.  :(

I'd go to Tools|Options|Security|Passwords->Saved Passwords and delete all entries pertaining to these accounts.

martykov
martykov Question owner
more options

I deleted the incorrect saved passwords but they just returned the next time I booted (after the password entry prompt).

See the attached screen shot.

Tried to attach this with my original post but did not upload after 5 minutes. The usernames in question: 

usinet.mrmarty and should be mrmarty@attglobal.net

mkovacs should be mkovacs@attglobal.net Note the outgoing server (last in the list) is correct. This address is what should be shown for the usernames above.