Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is FF trying to access "activate.adobe.com"?

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by guigs

more options

FF with DRM tries to access "activate.adobe.com. FF without DRM tries to access "Amazonaws.com". Blocking these IPs causes more attempts with IP address buried within sub-domains. Each block of a sub-domain results in change in sub-domain ip addresses. In both cases all addons are disabled. Everything typed into FF is sent to Adobe or Amazon IPs. This is also independent of search engine used - Goggle, Yahoo, or Dog Pile. Is it possible for an installed plug-in to cause this behavior even though it is disabled?

FF with DRM tries to access "activate.adobe.com. FF without DRM tries to access "Amazonaws.com". Blocking these IPs causes more attempts with IP address buried within sub-domains. Each block of a sub-domain results in change in sub-domain ip addresses. In both cases all addons are disabled. Everything typed into FF is sent to Adobe or Amazon IPs. This is also independent of search engine used - Goggle, Yahoo, or Dog Pile. Is it possible for an installed plug-in to cause this behavior even though it is disabled?

All Replies (1)

more options

You have an outdated and insecure version of Flash installed: Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

If it still happens consider a malware scan: Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!