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Firefox is still buggy after adware removal

  • 2 respostas
  • 2 have this problem
  • 21 views
  • Last reply by Kynikos

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After removing some adware I got yesterday, Firefox is still somehow buggy.

I've made deep scans in my drives with several anti-malware programs and with antivirus; and I've uninstalled Firefox, deleting the old profiles too, and made a new clean install.

However, when installing NoScript and/or Ghostery add-ons, they don't seem to work. I think this might be caused because of traces of the malware that I got recently.



Here are the problems:

-NoScript 2.6.9.21: the add-on shows no options, instead shows blank spaces. It seems to be blocking all the javascript, notice how YouTube doesn't show at all. (Img #1). When disabling the add-on and restarting Firefox, all websites with Javascript show well again. So, the add-on seems to be working, but not being configurable.

-Ghostery 5.4.3: the Ghostery button on the sidebar doesn't appear, and I can't figure out how to make it appear. Furthermore, in the add-ons page, if I click ghostery settings, what I get is a blank page. (Img #2)


I've tried to install the add-ons both from the developer page and from the Firefox add-ons page. I've even tried with older versions of the add-ons, just to make sure it wasn't a version issue.



I think I might be missing something, what do you think I can do to solve these problems?

In case you need them, got the scan logs of the antispyware and antivirus programs, and can post a HJT log.

After removing some adware I got yesterday, Firefox is still somehow buggy. I've made deep scans in my drives with several anti-malware programs and with antivirus; and I've uninstalled Firefox, deleting the old profiles too, and made a new clean install. However, when installing NoScript and/or Ghostery add-ons, they don't seem to work. I think this might be caused because of traces of the malware that I got recently. Here are the problems: '''-NoScript 2.6.9.21:''' the add-on shows no options, instead shows blank spaces. It seems to be blocking all the javascript, notice how YouTube doesn't show at all. '''''(Img #1)'''''. When disabling the add-on and restarting Firefox, all websites with Javascript show well again. So, the add-on seems to be working, but not being configurable. '''-Ghostery 5.4.3: '''the Ghostery button on the sidebar doesn't appear, and I can't figure out how to make it appear. Furthermore, in the add-ons page, if I click ghostery settings, what I get is a blank page. '''''(Img #2)''''' I've tried to install the add-ons both from the developer page and from the Firefox add-ons page. I've even tried with older versions of the add-ons, just to make sure it wasn't a version issue. I think I might be missing something, what do you think I can do to solve these problems? In case you need them, got the scan logs of the antispyware and antivirus programs, and can post a HJT log.
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Kynikos modificouno o

Chosen solution

Ran loads of antimalware programs and fully deleted all the Firefox folders (featured here: http://kb.mozillazine.org/Uninstalling_Firefox) manually.

After a new install, everything's working allright again.

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Unnecessary double post, please delete. Sorry.

Kynikos modificouno o

more options

Chosen Solution

Ran loads of antimalware programs and fully deleted all the Firefox folders (featured here: http://kb.mozillazine.org/Uninstalling_Firefox) manually.

After a new install, everything's working allright again.