Firefox randomly crashing
Hello, my firefox keeps crashing, and oh I'm leaning on using firefox more than I use chrome because I favor firefox over chrome but like the title says my firefox crashed a couple of times.
I'd also like to mention is that I modified the settings, I did what was done in this video (http://youtu.be/DqZpFeiIXlM?t=1m57s.)
All Replies (1)
Hi AMXQZ39,
Firefox should work satisfactorily for most users with its default settings.
We do not discuss hacking and heavy customisation of preferences on this forum. Some changes could cause instability or be unsuitable in some circumstances. You could consider reversing some or all of those changes if you think that was part of the problem.
- See Refresh Firefox - reset add-ons and settings
That will reset preferences, but also remove Firefox extensions - Reset Firefox preferences to troubleshoot and fix problems
Try Firefox in its SafeMode and if tat does not help consider the steps above.
If you have continuing crashes explain what you have tried to fix that and then let us have two or three Crash IDs . Navigate to about:crashes (They start bp- Forum software converts then to links but not until AFTER you post them ) See
- Firefox crashes - asking for support
- Troubleshoot Firefox crashes (closing or quitting unexpectedly)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
